Shipping policy
Shipping Policy
Last updated: [04/10/2025]
Thank you for shopping with Brand Collection. We are committed to providing you with a seamless shopping experience, including reliable and timely shipping of your orders.
Shipping Locations
We currently ship to:
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Domestic (within [PAKISTAN])
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International (selected countries – see checkout for availability)
If your country is not available at checkout, feel free to contact us at [javedpetarian@gmail.com] and we’ll do our best to accommodate your request.
Processing Time
Orders are typically processed within 3-4 business days (excluding weekends and holidays). During peak periods or sales events, processing times may be extended slightly.
You will receive a confirmation email once your order has been shipped, along with tracking information.
Customs, Duties & Taxes (International Orders)
Please note that international orders may be subject to import duties and taxes (including VAT), which are imposed once the shipment reaches your country. These charges are not included in our shipping prices and are the responsibility of the customer.
Shipping Delays
Brand Collection is not responsible for shipping delays caused by:
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Courier service issues
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Customs processing times
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Weather or natural events
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Incorrect shipping information provided at checkout
Incorrect or Missing Address
Please ensure your shipping address is accurate before submitting your order. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, please contact us immediately at [javedpetarian@gmail.com].
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the delivery date. We’ll work with you to resolve the issue as quickly as possible.
Need Help?
If you have any questions about your order or shipping, reach out to our customer service team at [javedpetarian@gmail.com].
Brand Collection appreciates your support and trust. We’re here to help and ensure your order arrives smoothly.